Have questions?

We have the answers!

Local pickup

2437A Kaladar Ave, Ottawa,
ON K1V 8B9

Call us

(613)415-9378

Email us

Shoppe@westofmaindesign.com

General info

Terms and Conditions

More

Shipping and Returns

More

Measure your Space

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General

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West of Main has an extensive collection of custom upholstered furniture items as well as custom dining Tables.  Please contact us at the shoppe for more information.

For all partnership, influencer enquires, please fill out this form.

Please link to our Designer Trades application form here: https://westofmain.com/pages/designer-trades


For tips on How to Measure Before Ordering, click here

For tips on How to Measure your Space, Click here

Shipping and Returns

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West of Main is in CAD and USD currency.

Yes, we offer free local pick-up from our Ottawa Shoppe. Select this option at checkout.
Please note, this option is currently only available to local Ottawa clients.

Pick up hours are from Tuesday to Friday 11 am to 6 pm, and Saturday from 11 am to 4 pm. We will contact you when your order is ready for pick-up. Storage fees may apply if your product is warehoused for an extended amount of time. If you are unable to pick-up your order within a week of being notified please mention this to our shoppe associate.

We ship across Canada and mainland USA! For more information, click here

In stock orders may take 2 to 6 weeks. Items available, but not in stock, or made to order items may take up to 14 weeks.

Shipping costs depend upon your shipping location and the size and weight of items you would like to ship.  

We offer 2 levels of service with our shipping.  

-Curb-side shipping will drop the items at your front door.

-White Glove service will include delivery and placing the items in your room of choice as well as take away of product packaging.

No you cannot combine discounts.

Please take the time to read our cancellation and return policy listed under the Shipping and Returns.  This tab is included on every product and is located under the product information.

Online orders can be canceled within 24 hours for no charge, between 24 - 48 hours a 15% restocking fee will be charged. After 48 hours online orders can not be canceled and are subject to the standard return and final sale policy.

Please take the time to read our cancellation and return policy listed under the 

Shipping and Returns.  This tab is included on every product and is located under the product information.

If your order arrives damaged,  

Please take pictures of the shipping label, the packaging the item was delivered in, and pictures of the damaged item in detail.  Send them to our shoppe email address within 24 hours of receiving your order.